About Order

Please allow 1-2 working days to process your order upon payment received. Please make sure that you leave the correct shipping address and telephone number when placing orders, so that your order can be processed faster.

You will receive an email containing your tracking number once your order is shipped out (The email may go into your spam box, please check it carefully). If you have any additional questions, please contact our customer service team at support@lovriohair.com for further assistance.

About Shipping

👉Shipping Carrier

We usually use FedEx DHL UPS USPS or Surepost to ship orders.

👉Shipping Time

    Ship to United States: 2-5 working days

    Ship to Canada: 2-5 working days

    Ship to United Kingdom, France, Germany, Italy: 3-7 working days

    Ship to South Africa: 4-9 working days

    Ship to other countries: 5-10 working days

    *We CANNOT ship the orders to a PO Box.

    👉Shipping Fee

    It's FREE shipping over $69.

    If your delivery location is in the remote area list of the couriers companies, an extra fee will be charged. We will contact you by email. For the remote area, you may need to pay extra $20-$30.

    👉Custom Duties

    We cannot guarantee that you will not be charged any customs tax or duties. So you are responsible for all applicable customs, duties. Taxes and fees charged by your government. Please contact your country’s customs office for respective charges and rates on package coming outside of your country.

    Address Change

    If you want to change your shipping address after order is shipped out, you are responsible for the surcharges. The detailed surcharges depend on the carrier.

    *If you are not available when delivery, packages will be redelivered 3 times, or be kept in a local facility for 5 working days. When it is overdue and still can't contact you, the package will be destroyed or shipped back, we are not responsible for any extra costs incurred.

    About Order

    Please allow 1-2 working days to process your order upon payment received. Please make sure that you leave the correct shipping address and telephone number when placing orders, so that your order can be processed faster.

    You will receive an email containing your tracking number once your order is shipped out (The email may go into your spam box, please check it carefully). If you have any additional questions, please contact our customer service team at support@lovriohair.com for further assistance.

    About Shipping

    👉Shipping Carrier

    We usually use FedEx DHL UPS USPS or Surepost to ship orders.

    👉Shipping Time

      Ship to United States: 2-5 working days

      Ship to Canada: 2-5 working days

      Ship to United Kingdom, France, Germany, Italy: 3-7 working days

      Ship to South Africa: 4-9 working days

      Ship to other countries: 5-10 working days

      *We CANNOT ship the orders to a PO Box.

      👉Shipping Fee

      It's FREE shipping over $69.

      If your delivery location is in the remote area list of the couriers companies, an extra fee will be charged. We will contact you by email. For the remote area, you may need to pay extra $20-$30.

      👉Custom Duties

      We cannot guarantee that you will not be charged any customs tax or duties. So you are responsible for all applicable customs, duties. Taxes and fees charged by your government. Please contact your country’s customs office for respective charges and rates on package coming outside of your country.

      Address Change

      If you want to change your shipping address after order is shipped out, you are responsible for the surcharges. The detailed surcharges depend on the carrier.

      *If you are not available when delivery, packages will be redelivered 3 times, or be kept in a local facility for 5 working days. When it is overdue and still can't contact you, the package will be destroyed or shipped back, we are not responsible for any extra costs incurred.